Frequently Asked Questions

We are always available to answer any questions or concerns you may have. It's not about us, it's about your quality medical training.

Process

Questions relating to our risk-free process and how we serve you.

The class is one click away from you! Just click on the blue button to see our schedule and book a class.
You pay when scheduling a class. We can also partner with your employer to invoice them for your class.
NET 30, invoiced after training is complete. We accept all major credit cards and business checks.
For courses scheduled through our website you must cancel your reservation and request a refund up to 24 hours before class to be considered.

Training

Questions about our training offerings.

Yes, we need at least six students to get a class going. In the event that there are not enough participants, we can work with you to have another organization participate and bill you separately. Classes scheduled at our location will not be cancelled due to low attendance.
We are an American Heart Association training site. We also offer Pro Trainings for non healthcare students.

Certifications

Questions about the certificates we issue.

You won't have to wait long: you will get your eCertificate within one business day.
Two years.

Clients

Questions about clients we serve.

Our clients are primarily medical offices, fire departments, dental offices, physical therapy, and assisted living staff. But students in NH are also required to have CPR certification to graduate from high school.
Students will be provided with all the learning materials they need. Students are encouraged to bring a notepad to take notes, however it is not required.