NH Student Protection and Disclosure

Life Safety Institute (LSI), licensed by the New Hampshire Department of Education, stands out for its commitment to student protection and quality education. This licensure emphasizes LSI's dedication to adhering to stringent state standards, ensuring that students receive a high-quality education that meets or exceeds regulatory requirements. A distinct advantage that sets LSI apart from competitors is its robust financial safeguard of a $100,000 bond, covering student tuition in unforeseen circumstances such as natural disasters or school closure. Additionally, LSI's clear and fair policies regarding admissions, refunds, enrollment, grading, grievances, and tuition are meticulously designed to protect students' interests and rights. This framework promotes transparency and fairness, allowing students to focus on their educational pursuits with full confidence in the Institute's integrity. For a comprehensive understanding of all the protections and policies, prospective and current students can refer to the LSI Student Handbook.

Admission Requirements

EMR Admission Requirements

  • Candidate must be 16 years of age or older

EMT Admission Requirements

  • Candidate must be 16 years of age or older

AEMT Admission Requirements

  • Candidate must be 18 years of age or older

  • Current certification at the EMT-Basic level

  • High School Diploma or GED

  • American Heart Association BLS for Healthcare Provider Card

Refund Policy

  • Students who withdraw or are dismissed after the start of one-day classes are not entitled to a refund.

  • Students who withdraw prior to the start of a class or program shall be entitled to a full refund, less a 10% administrative fee.

  • Students who withdraw after the start of a multi-day program (i.e. EMR, EMT, AEMT) shall be entitled to a full refund, less a 10% administrative fee if requested within 7 days of the start of the program.

  • If a program or class is canceled, a full refund of the tuition will be issued.

Essentially if we cancel a class you will receive a full refund. If you withdraw before the start of a class you will also get a refund but we don't refund our payment processing fees as those aren't refunded to us. If you sign up for a multi-day program (ex. EMR, EMT, AEMT) you have one week to decide it's not for you and we will give you the same refund as if the class had not started. Please email us if you have questions about our refund policy. Our goal is to be fair to you as well as to us.

Pursuant to Hedc 304.1, All refunds shall be paid within 30 days upon written notification from a student of cancellation or withdrawal; and Students receiving benefits from federal programs shall be subject to federal refund policies, rules, and regulations.

Enrollment Policy

Upcoming programs once approved will be posted on our website. These programs will have a list of dates/times and their location(s). Anyone meeting the admission requirements is welcome to enroll into the program. Enrollment in the program requires a full payment of tuition. Students must complete our online enrollment form.

Grading Policy

Individual programs have their own grading guidelines or policies. Grading is recorded via an online learning management system that students have access to. Students are encouraged to inquire about program grading requirements and policy prior to registering.

Grievance Policy

Students that have a concern or complaint have the right to file a grievance either with the school or the state of New Hampshire; students are encouraged to utilize this right. The successful operation of the Life Safety Institute presupposes shared common purposes and an awareness of the principles that should guide the conduct and attitudes of those who are part of it.

A students first step in filing a grievance is to contact their lead instructor however if the students grievance is about their lead instructor the student is to contact the program director in writing via email.

Should the student feel their concern has not been appropriately addressed the student is to contact the Office of Career School Licensing, Department of Education (Telephone: (603) 271 - 6443), 101 Pleasant Street, Concord, NH 03303 in writing or via their online complaint form (https://my.doe.nh.gov/ESSWEB/HigherEducation/Complaint.aspx). The student should include: their original complaint, their attempt at resolution, the answer to their complaint, and any supporting documentation.

Transfer of Credit

We do not accept transfer of credit into our programs.

Tuition Policy

Tuition includes all associated costs to graduate a program. Tuition does not include fees associated with national/state testing or certification/licensure fees. Tuition may not include textbooks. Tuition is due at the time of enrollment and to confirm a place in any program.